Tied Up Kini Bottoms Lemonade

TRACKING YOUR ORDER Once your order is packed and leaves the Gypsea Rose Swimwear head office, you will receive an automated email with your order details and PayPal receipt followed by a tracking number to track your parcel with Australia Post or DHL. A signature upon delivery is required, so if you are not home at the time of delivery you will be left a card and your parcel will be taken to your local post office. In the event that you have failed to collect you package from your Post Office (upon awaiting collection) or an incorrect address was entered when making your purchase, this will result in the courier returning your package back to our office. In order for your package to be re-dispatched to you there you will incur a re-dispatch fee. Re-dispatch fees may vary depending on your location. If you have not received your items within 4 business days of making your order please email us with your full name and order number and we will look into your delivery immediately. In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection. You will be notified via SMS if your parcel has been carded to your Post Office – this functionality applies to orders that only have been placed with a phone number when checking out. RETURN POLICY Under Australian Consumer Law, we cannot accept products that are intimate or sanitary goods, including swimwear and lingerie to be exchanged or refunded. Gypsea Rose Swimwear has a very strict Return policy and cannot make exceptions. This includes bikini tops as well as bottoms. Please choose your items carefully and use the sizing charts to help you with the perfect fit or contact our customer care team if you need help with sizing! In the event of a faulty Item: Please email info@gypsearoseswim.com.au as soon as possible so that our returns team can arrange for the faulty goods to be repaired or replaced as soon as possible. We will then ask you to return your item to us within 7 days from date of shipping. For international orders all claims must be lodged within 25 days from date of shipping. Please do not use any faulty items. Items must be in original condition and must not have been worn, altered or washed. We will assess the fault upon return of the garment and reserve the right to repair or replace. If the item is no longer in stock, a full refund will be issued. AS GYPSEA ROSE DOES NOT OFFER EXCHANGES PLEASE EMAIL OUR HELPFUL CUSTOMER SUPPORT TEAM IF YOU ARE UNSURE.