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FREE Australian shipping on all orders over $150

T & C's

RETURN POLICY

We happily do exchanges for change of mind, change of size. Item/s must be returned in the original condition, unworn, unwashed with tags and hygiene liner still attached. Please note it is the customers responsibility to pay for the return shipping of their item/s. Please email gypsearoseswim@gmail.com to process your exchange.

Please note we do not accept sale items to be exchanged.

REFUNDS

We do not offer refunds unless an item is faulty. In the event of a faulty item please email gypsearoseswim@gmail.com as soon as possible so that our returns team can arrange for the faulty item/s to be repaired or replaced.

We will then ask you to return your faulty  item to us within 14 days from date of shipping. For international orders all claims must be lodged within 25 days from date of shipping. Item/s must be returned in the original condition, unworn, unwashed with tags and hygiene liner still attached. We will assess the fault upon return and reserve the right to repair or replace. If the item is no longer in stock, a full refund will be issued.

TRACKING YOUR ORDER

Once your order is packed and leaves the Gypsea Rose Swimwear head office, you will receive an automated email with your order details and tracking number. From there you will be able to track your parcel through Auspost or FedEx.  If you have not received a confirmation email within 1-2 business days please check your junk file.

 

DELIVERY TIMES & SHIPPING COST

AUSTRALIA: ( Estimated shipping times )

Standard shipping : $6.00 AUD

Express shipping : $15.00 AUD

Orders over $150 AUD will receive FREE SHIPPING

-Auspost Standard: 2-8 business days

-Auspost Express: 1-3 business days

REST OF THE WORLD ( Estimated shipping times)

Standard shipping : $30.00 AUD

Express shipping $70.00 AUD

-Auspost Standard: 6 -27 business days

-FedEx Express : 4-7 business days

 

CARE INSTRUCTIONS

Caring for your swimwear is important. Make sure you follow the simple steps to keeping your swimwear clean and fresh for summer use.
* Do not iron or leave in sun.
* Hand wash in cold soapy water and rinse in cold water after use.
* Lay flat out of direct sunlight to dry.
* Make sure after leaving the beach that all sand is removed from garment as this can dry out the fabric.
* Do not dry clean or wash in warm or hot water.
* Store in a dry place where air flows frequently to avoid moisture from building in garments.
* Do not leave in direct sunlight- this may cause colour to fade and damage material.
* Items with Zips we advise to rise well and not to leave item with salt water or sand in/on it.

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